FAQ
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Paypal, Visa, Mastercard, and American Express.
What if the item I ordered arrives broken or damaged?
Simply contact us within 7 days from the day you receive it, and we'll send you a free replacement. hello@seplony.com
Where do you ship from?
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.
What if I put an incorrect shipping address?
If the shipping address is incorrect you need to email us within 30 minutes of placing the order. We cannot 100% guarantee the changes will go through. Please ensure you review your order before confirming your purchase.
We accept all Payments by Paypal, Visa, Mastercard, and American Express.
What if the item I ordered arrives broken or damaged?
Simply contact us within 7 days from the day you receive it, and we'll send you a free replacement. hello@seplony.com
Where do you ship from?
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.
What if I put an incorrect shipping address?
If the shipping address is incorrect you need to email us within 30 minutes of placing the order. We cannot 100% guarantee the changes will go through. Please ensure you review your order before confirming your purchase.